Privacy Policy

1. General Information

1.1 Company Information

Olymp AG (“Olymp”, “we”, “our”, or “us”) is a Swiss technology company specializing in AI-driven software solutions for external asset managers, family offices, and medical professionals.

This Privacy Policy explains how we collect, use, disclose, transfer, and protect your personal data in compliance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (EU) 2016/679 (GDPR).

1.2 Scope

This Policy applies to:

• Visitors to our websites and portals

• Users of our cloud software and APIs

• Customers and prospective customers

• Users of Olymp for Word, our Microsoft Word add-in

• Business partners and suppliers

  
  

By using our services or interacting with us, you acknowledge that you have read and understood this Policy.

2. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person.

• Processing: Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.

• Controller: Olymp AG determines the purposes and means of the processing of personal data.

• Processor: A natural or legal person that processes personal data on our behalf.

3. Data Collection

3.1 Types of Data Collected

Depending on your interaction with us, we may collect:

• Identification Data: Name, email address, phone number, company details, login credentials.

• Technical Data: IP address, browser type, device identifiers, operating system, language settings, time zone, log files.

• Usage Data: Activity logs, interaction with our software and APIs, preferences, feedback, and support requests.

• Contractual & Business Data: Contracts, service agreements, and communications relevant to our business relationship.

• Support/Correspondence Data: Content of communications when you contact our support or sales team.

  
  

3.2 How We Collect Data

• Directly: When you register for an account, subscribe to services, sign a contract, or contact us.

• Automatically: Through cookies, analytics, log files, telemetry, and device tracking when you use our services.

• From Third Parties: Banking APIs, business partners, analytics providers, or publicly available sources when permitted by law.

4. Legal Bases for Processing (GDPR Article 6)

We process personal data based on the following legal grounds:

• Performance of a Contract: To provide our services, fulfill orders, and maintain customer accounts.

• Legitimate Interests: To improve our products, secure our systems, prevent fraud, and conduct business analysis.

• Legal Obligations: To comply with tax, accounting, and regulatory requirements.

• Consent: For marketing communications or optional cookies when required.

5. Use of Personal Data

We use personal data to:

• Provide, maintain, and enhance our software solutions and Olymp for Word.

• Process transactions, manage billing, and provide customer support.

• Ensure the security, integrity, and availability of our infrastructure.

• Conduct product analytics, user experience improvements, and market research.

• Comply with legal and regulatory obligations.

• Send administrative notifications and, where legally permissible, marketing communications.

6. Data Sharing and Transfers

6.1 Third-Party Sharing

We may share data with carefully selected recipients, including:

• Service Providers: Cloud hosting, analytics, customer support, payment processors.

• Professional Advisors: Lawyers, auditors, accountants for compliance purposes.

• Regulatory Authorities: When required to comply with legal obligations or lawful requests.

• Business Partners: Only where necessary for integrated services and with appropriate safeguards.

  
  

7. Data Security

We employ industry-standard administrative, technical, and physical measures, including:

• Encryption in transit (TLS) and at rest (AES-256).

• Role-based access controls and multi-factor authentication.

• Regular penetration testing and security audits.

  
  Despite our efforts, no system is completely secure; we encourage responsible disclosure of potential vulnerabilities.

8. Data Retention

We retain personal data:

• As long as necessary for the purposes stated in this Policy.

• For legal, tax, and regulatory requirements (e.g., up to 10 years under Swiss law).

• Until consent is withdrawn where processing is based solely on consent.

When retention is no longer required, data is securely deleted or anonymized.

9. User Rights

Under the GDPR and FADP, you have the right to:

• Access your personal data and receive a copy.

• Rectify inaccurate or incomplete data.

• Erase data (“right to be forgotten”) where legally permissible.

• Restrict or object to processing, including profiling.

• Data Portability: Receive your data in a structured, commonly used format.

• Withdraw Consent at any time without affecting lawfulness of prior processing.

• Lodge a Complaint with a supervisory authority, such as the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU authority.

  
  

To exercise your rights, contact: gregory.rickenmann@olymp.finance.

10. Cookies and Tracking Technologies

We use first- and third-party cookies and similar technologies for:

• Essential functionality and security

• Analytics and performance measurement

• Remembering user preferences

You can manage or disable cookies via your browser settings or through our cookie banner. Some features may not function if cookies are disabled.

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in technology, legislation, or our practices.

• Material changes will be communicated via email (if you have an account) or prominent website notice.

• Please review this Policy periodically for updates.